FAQ

  • Due to a mistake, the urgency of my assignment is wrong. Can I get it earlier?

    Let us know about the change in urgency and we will try to find a way out. However, a change of the order deadline requires corresponding compensation to cover the writer’s effort. We will calculate the charge on the basis of the difference between the initial and new deadline. So, if you need the paper in 24 hours, but you placed the order with a 4-day urgency, the compensation will cover the difference of 3 days. We will help you estimate the charge for the compensation and send you a payment link. After the payment goes through, the deadline gets changed.

  • How many revisions can I get for free?

    You can request as many revisions as you need to make the paper flawless.

  • I have issues with sharing my personal details. May I skip the stage of indicating my phone number?

    We cannot make sharing a personal phone number mandatory. Still, we would like to emphasize that having your valid number can facilitate the processing of your paper. It will let us communicate with you promptly and effectively in case there is a need.

  • I checked on all options and decided to pay for a Supreme level of the paper. Will the option of having a preferred writer be included?

    Choosing a Supreme writing level means that there will be no delay in assigning the paper to a top-30 writers with expertise in the corresponding subject area. It also covers providing a plagiarism report along with the paper. However, the option of a preferred writer ought to be added separately. It is really convenient if you want the same expert to deal with a series of your assignments. You can also opt for a Premium level of writing and get it included. In that case, you will get the writer assigned urgently and the writing department will also attach a plagiarism report with comments on the paper.

  • I set a longer deadline for my order. If the writer manages to do the task earlier, can I get my paper before the deadline expires?

    Our work is based on meeting the set deadlines. You are the one who chooses the urgency from the very beginning and our writer and editor get corresponding salaries which depend on the price of the order. Hence, it is not fair to ask for earlier delivery without any compensation for the people who complete the task.

  • I would like to make a payment, but I cannot. Could you help me?

    Although it is not the company that deals with the payments directly, we may give you some common recommendations on how you can get the issues resolved. For instance, you can use some other payment method or another credit/debit card. It is also possible to change the device or browser to make a safe payment. Check for more details with our team of customer support.

  • Will I get any notifications?

    All changes that take place with your order can be viewed from your account. We will also notify you about any issues with an email automatically. One of the extra options is receiving a call, system message, or SMS.

  • I have a coding task to complete. Can your writer help me?

    We are the company that gives writing help only. Unfortunately, we cannot assist you with your programming, coding, or application development assignments.

  • I need to take a test soon. Do you give support in that?

    Yes, we do. You can order our writing help with your online tests and exams. Choose a type of assignment “Online Exam” and give all the details. The assigned writer will have to get ready for the test; so, please upload all the lectures, relevant readings, materials, and files beforehand. Please make sure that the order description contains the time, date, time zone, and duration of the test. We expect to get all the specifications from you for the writer to get ready for the test. Then they log in and take the test for you.

  • I need to discuss some aspects of my paper with a writer. Can I communicate with him or her?

    In case of an urgent issue, you can use the support of our managers in Live Chat. Exchanging messages with the writer in the system from your personal account, you can also get direct communication.

  • I know about a restricted free revision period, but I want to send a request although it is late. How can I get my paper amended?

    No problem. You can choose the assignment type “Revision” and place it in a new order.

  • Does the procedure of assigning a writer take long?

    It typically takes a few minutes to assign the writer. However, it may take up to several hours depending on the circumstances. It means that a complex or urgent order, as well as the availability of suitable writers may cause an insignificant delay.

  • I have given you an email address/phone number/password, but I want to change it. How can I do that?

    Use the tab Profile – Edit Profile. From there, you can save the changes you want to introduce.

  • What if I need a revision to my paper? How can I order it?

    Typical duration of a free revision period is 48 hours. For large orders, it can last up to 30 days. The assigned writer will get a revision request if you click on My Orders – Completed Orders – Order ID – Request Revision. Make sure that you indicate a specific deadline for the sent revision and give clear instructions to the writer. We can help you with the procedure if you contact the managers of our Customer Support team.

  • I need to get a part of my assignment before the final paper. How can I order that service?

    This is an additional service that you can order for an extra payment. After a half of the assigned deadline is over, you will get a 1-page draft of the paper.

  • I need to make my paper longer. How can I change the number of pages in my assignment?

    Place an additional order to get the needed number of pages. Go to the section “My Orders” and click on the option “Additional Order” in your personal account. A manager of Live Chat Support can assist you if you contact us for help.

  • I need to change the level of writing/urgency/type of paper/word count in my order. How can I make changes?

    We can assist you with that. After you have submitted all the details in the order form, you cannot edit it yourself. Please note that the price of the order will change in accordance with new requirements. Changes will be applied after you cover the difference in price.

  • How can I update the webpage? I cannot get the order form through.

    Please mind that there are restrictions on the size of the files you try to upload. You might have problems with submitting the form if you try to attach large files. Skip the stage of adding files and either email them to the customer support team or forward them via Live Chat.

  • Can you write custom any type of essay or paper?

    Yes, of course. We can take on any challenge and provide a guarantee of exceptional, professional writing.

  • What are your guarantees?

    We guarantee that you will receive a well-written, original paper and essay writing every time. If you are not happy with even the smallest detail, we will revise it for you.

  • How about formatting?

    Our writers have the ability to write a paper or any other academic piece in any format style requested – APA, MLA, Chicago/Turabian, Harvard, and even the more rare styles used in some professional programs.

  • Can you provide custom paper writing at graduate school levels?

    Of course! Our writers possess Master’s and PH.D. Degrees in all fields of study and can produce essays, papers, case studies, projects, theses, and dissertations, no matter what the topic.

  • How much will this cost?

    Everything has a price, and, generally you get what you pay for. We are not a cheap online essay service, nor are we the most expensive. We have the right balance of cost and quality. When you are tempted to buy cheap price essay products, you will find them to be terrible. When you buy from us, you get the best writing service for affordable prices.

  • Do you write creative essays?

    Yes we do. We have writers with specific expertise in the field of creative writing, and you will be thrilled with what they produce. An essay with any purpose and/or style is prepared beautifully.

  • Can you edit and proofread?

    We can custom write and entire work for you or provide outstanding review and editing of one that you have already created. Just upload it, and we will have the perfect expert provide this service.

  • I am in law school – Can you write my papers?

    We have graduates of law and other professional schools among our writing staff. We will custom write for student of business, law, medicine, and other programs, without “missing a beat.”

  • What are the qualifications of your writers?

    We are the best writing service in the industry because all of our writers have verified graduate degrees in the specialized fields. No other writing service can state this honestly! If you are an undergraduate student, you writer will have a Master’s; if you are a doctoral candidate, you will only get a Ph.D. writer in your field.

  • What about plagiarism?

    We know this is a constant concern with students order custom essay and paper writing from an online service. Be assured that we have no tolerance for such unethical practices and, as well, we check each finished work with our own plagiarism scan software. No copying gets by us!

Have you got any questions?

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